Emergency HVAC Service in Waco

24/7 emergency heating and cooling service.

Heating and cooling problems do not wait for business hours, and neither do we. 1st Service Heating and Air offers 24/7 emergency HVAC service for homeowners in Richmond, Winchester, Lexington and the surrounding area. Whether it is a freezing winter night or a sweltering summer afternoon, you can count on us to respond quickly and professionally. Your HVAC system matters for your comfort, your safety and your health, so we treat an emergency call that way. Over our years in the business we have handled just about every kind of failure. A furnace can quit on a cold night because of a clogged filter, an ignition problem or a bad thermostat. An AC can break down in the heat from a worn compressor, a refrigerant leak or an electrical issue. If you see ice forming on your unit or notice poor cooling, call us, because a frozen coil can do more damage the longer it runs. A burning smell can point to a mechanical or electrical problem and should never be ignored. A total system shutdown can come from a worn motor or a broken thermostat. If you smell gas near your furnace, leave the house and call 911 or your gas company first, then call us. A cracked heat exchanger or a gas leak can mean carbon monoxide or fire, which makes it a critical emergency. When you call, a member of our team will be in touch shortly to confirm your contact details and your address and to get help on the way. We know an emergency repair can be an unexpected expense, so we offer flexible financing and payment plans so you never have to put off the work you need. Every installation comes with a 2-year workmanship warranty, and we give you upfront pricing before work begins. Keep your cool when your system breaks down, and call us at (859) 376-0002.

What is included

Available 24/7
Heating and cooling emergencies
Upfront pricing before work begins
Flexible financing and payment plans

Serving Waco, KY and nearby

We handle emergency hvac service across Richmond, Madison County and nearby Central Kentucky towns. That includes Richmond, Berea, Lexington, Winchester, Georgetown, Mount Sterling.

Other services

AC Repair — Same-day AC repair when we can, for all makes and models.
AC Installation — New air conditioning systems, sized for your home and budget.
Furnace and Heater Repair — Fast furnace and heater repair with honest, upfront pricing.

What our customers say

Dustin and Butch are absolutely great! They are very knowledgeable and are experts at finding the problem and fixing it! Their prices are the best too! We are really grateful for these guys!

Cheryl M.

Butch was very professional very nice person. Repaired the ac In a reasonable time and made sure everything was running good thank you Butch

Richard L.

I was having trouble with one of my air conditioning units not working correctly, so I called and spoke to Rachel . She was so nice and got me scheduled just a few days later. Her husband, Butch, came out , and he was just as nice and honest about everything, unlike some companies I’ve used in the past. Let’s just say this was my first time using this company,and it definitely wont be my last. From now on, this is the only company I’ll be calling.

Ann H.

Dustin always goes beyond what is absolutely necessary in testing, maintaining, repairing and explaining. He and his assistants are careful to keep things neat and clean. This time we had 1st Service install a new unit to replace our 23 year old auxiliary heating and AC unit. Work was done in a day with no inconvenience to us. We also appreciate the annual plan that covers two visits per year and gets us a percentage off additional purchases.

Rita K.

We have been using this HVAC company for years! They are so friendly and informative. Everything is explained simply and I never feel taken advantage of. Prices are fair and they are great at communicating. I have been very happy with new installation and repair work with this company. Thank you Butch and Dustin for all of your help!! We trust you and will always recommend you!

Kimberly H.

We are very happy customers of 1st Service Heating and Air. Great service! When we bought our unit everything was explained in simple terms. The maintenance has been a good buy for us.

Whitney B.

I received a large portable AC unit to use while my system was being worked on. I still have a warranty and service agreement, so the price was very reasonable. Everyone was friendly and helpful.

Nada H.

Added lightening arresting devices to the mini-splits. Excellent workmanship skills. Well pleased with the service. Pleasant attitude. Would hire again! No problems, whatsoever!

John S.

Honest, personable, dependable, stands by their work, reasonably priced. It’s a family business and feels like family. Actually they were recommended by my mom years ago. It was my first good experience with an HVAC company. We wouldn’t use anyone else.

Jennifer B.

Dustin and Butch are qualified professionals. They have repaired my heating, and air conditioning units. They are honest, kind men. Today is 18 degrees, Dustin repaired my heat pump. Last summer it was 95 degrees and they repaired my AC. Work is done in a timely manner, no mess. There is no price gouging with this company. They don't leave until they are sure everything is working properly. Highly recommend this company.

Margo B.

I am a bit late on leaving a review but I want other people to know that this is a great company for HVAC repairs and service! Their prices are fair and they provide good customer service. Everyone I spoke to was so nice and understanding with my financial situation. I will definitely use them again if needed in the future! They are a family owned business and they do great work! I’d rather give my money to good people that are deserving as they are. I would recommend them to anyone! I have no complaints at all!!😊😊

Karen L.

The office staff and the technicians who came out to perform my maintenance were all very professional, pleasant to deal with, and knowledgeable about my system. I definitely recommend them to anyone who needs a good heating and air company.

Bill S.

I was having trouble with one of my air conditioning units not working correctly, so I called and spoke to Rachel . She was so nice and got me scheduled just a few days later. Her husband, Butch, came out , and he was just as nice and honest about everything, unlike some companies I’ve used in the past. Let’s just say this was my first time using this company,and it definitely wont be my last. From now on, this is the only company I’ll be calling.

Ann H.

Dustin always goes beyond what is absolutely necessary in testing, maintaining, repairing and explaining. He and his assistants are careful to keep things neat and clean. This time we had 1st Service install a new unit to replace our 23 year old auxiliary heating and AC unit. Work was done in a day with no inconvenience to us. We also appreciate the annual plan that covers two visits per year and gets us a percentage off additional purchases.

Rita K.

Dustin and Butch are qualified professionals. They have repaired my heating, and air conditioning units. They are honest, kind men. Today is 18 degrees, Dustin repaired my heat pump. Last summer it was 95 degrees and they repaired my AC. Work is done in a timely manner, no mess. There is no price gouging with this company. They don't leave until they are sure everything is working properly. Highly recommend this company.

Margo B.

I am a bit late on leaving a review but I want other people to know that this is a great company for HVAC repairs and service! Their prices are fair and they provide good customer service. Everyone I spoke to was so nice and understanding with my financial situation. I will definitely use them again if needed in the future! They are a family owned business and they do great work! I’d rather give my money to good people that are deserving as they are. I would recommend them to anyone! I have no complaints at all!!😊😊

Karen L.

Where this ends

A home that stays comfortable all year

No more sweating through July or shivering in January. Your system runs the way it should, and our VIP Maintenance Plan keeps it that way with two tune-ups a year.

Get Instant Estimate (859) 376-0002