Furnace and Heater Repair in Waco

Fast furnace and heater repair with honest, upfront pricing.

When your furnace or heater is not working as it should, you want it fixed fast and fixed right. 1st Service Heating and Air repairs heating systems for homeowners in Richmond, Winchester, Lexington and nearby towns. We offer same-day scheduling when we can, weekend appointments, and 24/7 service for emergencies, so you are not left in the cold. Our technicians respond to calls across Richmond neighborhoods like Brookline and Two Creeks and the area near Eastern Kentucky University. The sooner you spot a problem, the less it tends to cost, so here are the signs we see most often. A furnace that will not ignite may have a faulty igniter, a gas supply issue or built up dirt. A furnace that turns on and off too often may have a clogged filter, a thermostat problem or the wrong size for your home. Strange smells can mean anything from dust burning off after months of rest to a gas or electrical issue, so call us right away if you notice one. Cold air from the vents can point to a pilot light, blower motor or duct problem. Rattling, banging or squealing can mean loose parts or a failing blower motor, and weak heating can come from duct problems, a failing burner or a dirty heat exchanger. We look at your whole system, find the cause, and explain what is going on at every step. You get honest, upfront pricing and a free estimate before any work begins, with no hidden fees and no surprises. Furnace repairs can be an unexpected expense, so we offer flexible financing to fit your budget. Our repairs are backed by our 2-year workmanship warranty and our 100% satisfaction guarantee. To keep the heat on all winter, ask about the VIP Maintenance Plan and its fall furnace tune-up. Call us or send the form today.

What is included

Same-day scheduling when we can
Weekend and 24/7 emergency service
Upfront pricing and a free estimate
2-year workmanship warranty

Serving Waco, KY and nearby

We handle furnace and heater repair across Richmond, Madison County and nearby Central Kentucky towns. That includes Richmond, Berea, Lexington, Winchester, Georgetown, Mount Sterling.

Other services

AC Repair — Same-day AC repair when we can, for all makes and models.
AC Installation — New air conditioning systems, sized for your home and budget.
Emergency HVAC Service — 24/7 emergency heating and cooling service.

What our customers say

Dustin and Butch are absolutely great! They are very knowledgeable and are experts at finding the problem and fixing it! Their prices are the best too! We are really grateful for these guys!

Cheryl M.

Butch was very professional very nice person. Repaired the ac In a reasonable time and made sure everything was running good thank you Butch

Richard L.

I was having trouble with one of my air conditioning units not working correctly, so I called and spoke to Rachel . She was so nice and got me scheduled just a few days later. Her husband, Butch, came out , and he was just as nice and honest about everything, unlike some companies I’ve used in the past. Let’s just say this was my first time using this company,and it definitely wont be my last. From now on, this is the only company I’ll be calling.

Ann H.

Dustin always goes beyond what is absolutely necessary in testing, maintaining, repairing and explaining. He and his assistants are careful to keep things neat and clean. This time we had 1st Service install a new unit to replace our 23 year old auxiliary heating and AC unit. Work was done in a day with no inconvenience to us. We also appreciate the annual plan that covers two visits per year and gets us a percentage off additional purchases.

Rita K.

We have been using this HVAC company for years! They are so friendly and informative. Everything is explained simply and I never feel taken advantage of. Prices are fair and they are great at communicating. I have been very happy with new installation and repair work with this company. Thank you Butch and Dustin for all of your help!! We trust you and will always recommend you!

Kimberly H.

We are very happy customers of 1st Service Heating and Air. Great service! When we bought our unit everything was explained in simple terms. The maintenance has been a good buy for us.

Whitney B.

I received a large portable AC unit to use while my system was being worked on. I still have a warranty and service agreement, so the price was very reasonable. Everyone was friendly and helpful.

Nada H.

Added lightening arresting devices to the mini-splits. Excellent workmanship skills. Well pleased with the service. Pleasant attitude. Would hire again! No problems, whatsoever!

John S.

Honest, personable, dependable, stands by their work, reasonably priced. It’s a family business and feels like family. Actually they were recommended by my mom years ago. It was my first good experience with an HVAC company. We wouldn’t use anyone else.

Jennifer B.

Dustin and Butch are qualified professionals. They have repaired my heating, and air conditioning units. They are honest, kind men. Today is 18 degrees, Dustin repaired my heat pump. Last summer it was 95 degrees and they repaired my AC. Work is done in a timely manner, no mess. There is no price gouging with this company. They don't leave until they are sure everything is working properly. Highly recommend this company.

Margo B.

I am a bit late on leaving a review but I want other people to know that this is a great company for HVAC repairs and service! Their prices are fair and they provide good customer service. Everyone I spoke to was so nice and understanding with my financial situation. I will definitely use them again if needed in the future! They are a family owned business and they do great work! I’d rather give my money to good people that are deserving as they are. I would recommend them to anyone! I have no complaints at all!!😊😊

Karen L.

The office staff and the technicians who came out to perform my maintenance were all very professional, pleasant to deal with, and knowledgeable about my system. I definitely recommend them to anyone who needs a good heating and air company.

Bill S.

I was having trouble with one of my air conditioning units not working correctly, so I called and spoke to Rachel . She was so nice and got me scheduled just a few days later. Her husband, Butch, came out , and he was just as nice and honest about everything, unlike some companies I’ve used in the past. Let’s just say this was my first time using this company,and it definitely wont be my last. From now on, this is the only company I’ll be calling.

Ann H.

Dustin always goes beyond what is absolutely necessary in testing, maintaining, repairing and explaining. He and his assistants are careful to keep things neat and clean. This time we had 1st Service install a new unit to replace our 23 year old auxiliary heating and AC unit. Work was done in a day with no inconvenience to us. We also appreciate the annual plan that covers two visits per year and gets us a percentage off additional purchases.

Rita K.

Dustin and Butch are qualified professionals. They have repaired my heating, and air conditioning units. They are honest, kind men. Today is 18 degrees, Dustin repaired my heat pump. Last summer it was 95 degrees and they repaired my AC. Work is done in a timely manner, no mess. There is no price gouging with this company. They don't leave until they are sure everything is working properly. Highly recommend this company.

Margo B.

I am a bit late on leaving a review but I want other people to know that this is a great company for HVAC repairs and service! Their prices are fair and they provide good customer service. Everyone I spoke to was so nice and understanding with my financial situation. I will definitely use them again if needed in the future! They are a family owned business and they do great work! I’d rather give my money to good people that are deserving as they are. I would recommend them to anyone! I have no complaints at all!!😊😊

Karen L.

Where this ends

A home that stays comfortable all year

No more sweating through July or shivering in January. Your system runs the way it should, and our VIP Maintenance Plan keeps it that way with two tune-ups a year.

Get Instant Estimate (859) 376-0002